What To Expect

We are looking for a qualified account manager to join our team. You will be responsible for developing long-term relationships with our customers and overseeing sales. Ultimately, you should be able to grow our business by building successful, long-term customers’ relationships.

General Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting relationships with customers
• Supervise account representatives to ensure sales increase
• Report on the planning and status of account and channels
• Forecast and track sales account and channels targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and quarterly forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

Requirements

Must-Haves

• Hands on experience in sales and an ability to deliver excellent customer experience

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and management
• Able to lead a team to success
• Business acumen with a problem-solving attitude
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Driven and able to work under pressure

Nice-to-Haves

• At least 2 years of work experience as a Sales Account Manager, Junior Account Manager or similar/relevant role

• Experience working with LAZADA and Shopee