You will be responsible for managing the current businesses and finding new ones within your customer accounts, along with providing customers with solutions tailored to their requirements.
Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.
Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations. • Be accountable for the smooth daily operations and updated selling prices associated with your customers.
Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts
Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
Identify and secure new opportunities within your customer accounts.
Proven track record of key account management, providing outstanding consultation and customer service to customers
Ability to think strategically and communicate effectively with all levels of management
Ability to manage ambiguity and apply problem-solving skills
Ability to influence across teams, creating effective internal business partnerships
Ability to effectively manage multiple projects and work effectively under deadlines