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Virtual Appointment



What can I expect?

  • 1. Booking

    Upon booking, you will receive:
    - A calendar invite
    - An acknowledgement email
  • 2. Appointment Confirmation

    A confirmation email will be sent to you by 12pm the next working day.

    Receiving a confirmation email means an agent has been assigned to your case.
  • 3. Meet online

    Click on the zoom link in your calendar invite and enter the meeting during the designated time.
    Our agent will see you online!

  • “Had some issues with setting up the beautiful Klipsch Cinema 600, and Harrison video called me and patiently helped me through it!”

    Bryan T.

  • “Harrison was very attentive and patiently guided me through the set-up of Sonos with clear instructions.

    He even went the extra mile after the setup to go through other Sonos features.

    Harrison is the best ever helpline person I ever come across. Truly a wonderful experience!”

    David C.

Frequently asked questions

Where can I find the link to the meeting?

Once your appointment is scheduled, an email will be sent to you with the zoom link for the video call. You may click on the link to access the video call at the scheduled appointment time.

Alternatively, you can click on the calendar invite in your digital calendar to access the zoom link.

How can I reschedule my appointment?

Rescheduling is simple! Click on “reschedule” on the acknowledgement email that was sent to you and you will be led to a website to choose another preferred date.

Alternatively, you can click on the calendar invite and you will be given an option to reschedule.