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Sonos Product Help

Before booking an appointment, here are some helpful steps you can try out:

1) Try doing a hard reset on your Sonos product.
Here's a video guide.

2) Contact Sonos support
We recommend this step because Sonos has an advanced remote troubleshooting software. It can precisely identify the issue and bring you through step-by-step to resolve it.

Here's how to contact them
a. Toll-Free Number
From SG: +65 800 852 8334
Operating hours: 5PM - 1AM SGT

b. Chat Options
Go to and select Singapore.
There will be chat options available 24/7.

I would prefer to book an appointment